Sessions3 days
Preparation20 hours
LevelPost- bachelor
Average study time40 | 60 hours

SCOR-P Supply Chain Operations Reference Model

The three-day SCOR-P training is for professionals who are not yet familiar with the Supply Chain Operations Reference (SCOR) framework and its implementation. Based on a coherent set of improvement practices, metrics, and processes, SCOR has become an essential performance management tool for companies that want to increase their supply chain performance. These training aids professionals involved in the supply chain with:

  1. Basic knowledge of the SCOR Model Reference Framework
  2. A good understanding of how a supply chain performance team can use SCOR in an                            improvement program
  3. A complete approach for the phases of a SCOR improvement program

Completion of the SCOR-P training provides knowledge and skills for applying the SCOR framework. This skill can be utilized inside an organisation that is focused on improvement of their supply chain performance.

Learning goals

Through group discussion and practical, hands-on exercises, the participants will be able to:

  • Understand the origins and objectives of the SCOR framework
  • Gain insight into the structure of the SCOR reference books
  • Working with the four components of the SCOR framework: Performance, Processes, Practices, People, and SustainableSCOR
  • Developing a SCOR improvement program
  • Understand the five phases of a typical SCOR improvement program
  • Being able to implement a SCOR improvement project

After completing the training, the participants will have practical knowledge that can be used in improvement programs the organization wants to start.

For supply chain improvement managers, such as

APICS SCOR-P education is essential if you are involved in improving business processes of the following parts of the organization:

  • Production management
  • Operations
  • Supply chain management
  • Purchase
  • Material management
  • Inventory management
  • Improvement management

Possible Benefits after the course

An APICS SCOR-P recognition will enable you to:

  • use the benchmark for assessing the effectiveness of your supply chain
  • to work with techniques that can be used in practice to measure and manage a global  supply chain
  • determine the skills and competencies of your current and future supply chain team members using a practical method
  • drastically speeding up the improvements and performance of the supply chain

Requirements for participation

Participants must have general experience in the field of improvement management. The course material, the lessons, and the multiple-choice exam are in English. The exam must be taken within two months after finishing the training.

Study forms

The SCOR-P training is a 3-day interactive training. The program is designed to encourage active participation in training activities.

Participants learn how to apply SCOR elements in improving processes.

Content & structure

Day 1 - Introduction to the SCOR Framework

  • Defining SCOR
  • Examining the portfolio of SCOR framework
  • Understanding the structure of the SCOR source book
  • Reviewing SCOR nomenclature, codification, tables, and graphics
  • Working with SCOR Performance content and metrics
  • Working with SCOR Processes content and metrics
  • Working with SCOR Practices content and metrics
  • Working with SCOR People content and metrics
  • Working with Green SCOR content and metrics

Day 2 and 3 - Working with the improvement programme

  • Applying the SCOR framework: overview
  • Understanding with improvement program phase 1 -- pre-SCOR Steps
    • Discussing the motives for undertaking a SCOR improvement project
    • Developing the SCOR improvement program organization
  • Working with improvement program phase 2 -- S: Set the Scope
    • Creating the supply chain definition matrix and supply chain geographic map
    • Formalizing the improvement charter
  • Working with improvement program phase 3 -- C: Configure the Supply Chain
    • Defining the improvement program SCOR metrics
    • Performing competitive requirements analysis and benchmarking
    • Performing the improvement program gap analysis
  • Working with thhe improvement program phase 4 -- O: Optimize Projects
    • Creating the preliminary project portfolio
    • Performing an opportunity analysis fo improvement projects
    • Prioritizing improvement projects
  • Working with improvement program phase 5 -- R: Ready for Implementation
    • Conducting the improvement project kickoff
    • Creating SCOR level 4 processes
    • Testing, piloting, and rolling-out the process changes
  • Selecting the next improvement project or begin the development of the next SCOR improvement program.

Course materials

Participants will receive a course workbook. The workbook will provide:

  • Detailed information for discussion topics
  • All PowerPoint slides during the seminar
  • Practice exercises
  • Content review questions

Course schedule

The course is offered on three subsequent days. The first day covers the structure of the SCOR model and how performance metrics, process hierarchy, best practices, and human resources are related. Day two and three focusses at the process to realize performance improvements using the SCOR model.

Course location

The next opportunities to follow the APICS SCOR-P course are listed below.

Study load

The duration of the course is three days. Total study load is typically between 40 and 60 hours including the time for attending the course.

Course fees

For APICS members the course fee is € 3.190,--. The non-member price is € 3.290,--. Beverages and lunches are included. All prices are excluding VAT (btw). The fee for an APICS one-year membership is € 185,- and will not be renewed automatically.


One Authorization to Test (ATT) for the SCOR-P endorsement exam is included in your SCOR-P training registration purchase. Candidates may purchase a SCOR-P retake exam for an additional fee. You can take the exam at about 30 test centers in the Netherlands and hundreds in Europe.


Exam participants who pass the exam will get the SCOR-P endorsement. This endorsement allows the use of SCOR-P behind the participant's name. APICS Endorsement credentials do not require a maintenance program to remain active.

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